Quality policy

Vivcolor Srl, a company operating in the paint and varnish sector, believes that the quality of its products and services is the main tool for pursuing, achieving and improving customer satisfaction. Our customers’ satisfaction is a guarantee of company growth and development. This result can only be achieved through the involvement of motivated and responsible personnel. To implement the Quality Policy, the Management proposes to achieve the following objectives: Translated with www.DeepL.com/Translator (free version)

• Create a permanent structure organised by processes;
• Implement the Quality Management System in accordance with the ISO 90012015 standard, recognised in Europe and worldwide;
• Orienting the company towards the ability to meet customer requirements in terms of quality, reliability, precision and punctuality of service;
• Create effective channels of communication and exchange of information with the customer about the product supplied;
• Creating effective channels of communication between corporate bodies is a prerequisite for improving awareness of one’s own role and the importance of the work of colleagues;
• Raising staff awareness and spreading the Culture of Quality at all company levels through training, information and involvement, in order to achieve greater competence and autonomy of each person in the organisation;
• Involve its suppliers more and more by seeking them as partners for continuous process improvement;
• Constantly strive for innovation in products and services as well as optimisation of their internal processes;
• Maintain a constant commitment to the search for new markets in order to promote the Vivcolor Srl brand on a national/international level;
• Comply with applicable laws and regulations, company policies and codes of practice;
• Making continuous improvement the essential tool for increasing the performance of internal processes and the competitiveness of the company

The above objectives can only be achieved with the full commitment of each of us.

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